In order to receive a full refund of your deposit, notification of cancellation must be received at least 5 days prior to your arrival date. To cancel or modify an existing reservation, call your travel agent. The cancellation and refund policy is subject to change.
Rate Revisions:
Room rates are guaranteed as long as your reservation is not changed.
Please Note the Following:
Room Reservations are not accepted until confirmed by confirmation number.
Disney reserves the right to cancel or modify a room reservation (including after the room reservation has been confirmed) if the room reservation includes or resulted from a mistake or error of any kind, including but not limited to, a mistake or error in the rate, resort or room type or where it appears that a guest has engaged in fraudulent or misleading activity in making the room reservation.
All rates are in US dollars.
Final payment is due upon arrival.
All room reservations and transactions are made and consummated in the State of Florida. Room reservations and transactions and these Terms and Conditions for Room-Only Reservations shall be governed by the laws of the State of Florida, without giving effect to any principles of conflicts of law.
These Terms and Conditions for Room-Only Reservations are subject to change by Walt Disney Parks and Resorts Online without notice.
Non-Transferable
Reservations are not transferable, and reservation name changes are not permitted.
WDW Package Cancellation & Change Fees:
No refunds will be given to no shows.
Cancellation:
If the reservation is cancelled, amounts paid, minus cancellation fees and other amounts owed, will be refunded.
Package Cancellation Policy:
For cancellations made 45 days or more prior to Guest arrival, amounts paid, minus cancellation fees assessed by third party hotels or other suppliers, vacation insurance premiums, and other amounts owed, will be refunded. For cancellations made 2 days to 44 days prior to Guest arrival, amounts paid, minus a cancellation fee of $200 per package and minus any cancellation fees assessed by third party hotels or other suppliers, vacation insurance and other amounts owed, will be refunded. For cancellations made 1 day or less prior to Guest arrival, the full price of the package is non-refundable.
Guest will be responsible for any cancellation fees assessed by an airline. In the case of a non-refundable airline ticket, the cancellation fee is equal to the entire ticket price. Cancellation of a refundable airline ticket must be made at least 24 hours prior to the scheduled airline departure time.
Vacation insurance is nonrefundable. Upon any cancellation, the charge for vacation insurance will be added to the other applicable cancellation fees.
Changes to Reservation:
For a change made 44 days or less prior to Guest arrival that results in a change in the package price, a change fee of $50 per package, plus any change fees assessed by hotels or other suppliers, will be charged. Such change fees must be paid in addition to any increase in the package price resulting from the change. If air travel has been ticketed, Guest will be responsible for any increase in airfare as well as the change fee assessed by the airline.
Changes Made Prior to Arrival:
Changes to Reservation – For changes made 44 days or less prior to Guest arrival that results in a change in the package price, a change fee of $50 per package, plus any change fees assessed by hotels or other suppliers, will be charged. Such change fees must be paid in addition to any increase in the package price resulting from the change. If air transportation has been ticketed, Guest will be responsible for any increase in airfare as well as the change fee assessed by the airline.
Land portions of the reservation cannot be canceled without also canceling the air portion of the reservation booked through Disney. Airlines/hotels/suppliers do not permit changes in certain situations. All existing travel documents must be returned to Disney via overnight delivery service and revised travel documents will be delivered to Guest via express service, both at Guest’s expense.
Disney reserves the right to restrict changes to any reservation.
Package Refunds:
No refunds will be given for reservations canceled 1 day or less prior to Guest arrival or to no-shows. No refunds will be made for unused admission tickets, options or features, including meals. No refunds for airline tickets will be made after travel has commenced or if a flight is missed/delayed. Any refunds allowed by Disney in its sole discretion after arrival must be requested in writing within 60 days after departure and will be assessed a $25 processing fee. Travel documents must be returned to Disney in order to process any refund upon Disney’s request. Disney reserves the right to make refunds in accordance with the method that payment was received. All appropriate refunds will be made through the Guest’s Travel Agent if the reservation is made through a Travel Agent. Disney is not responsible for the receipt of refund monies by Guests from their Travel Agents.
Different or other Terms and Conditions may be applicable to special or discounted offers or reservations.
Package Attraction Tickets:
Parks, restaurants, attractions, recreation, FastPass+ selections, entertainment, and other products, services or items are subject to change without notice, cancellation, and may close temporarily due to rehabilitation, refurbishing, capacity, seasonal, inclement weather or special events and may otherwise change or be discontinued without notice and without liability to the owners of the Walt Disney World® Resort. Ticket media is not valid for special or premium events or other activities which are separately priced. Admission entitlements are non-transferrable and must be used by the same person on any and all days. Age restrictions apply for access to certain facilities.
Features for all packages are subject to change and may be based on features available on date of Guest arrival, not those in effect at time the reservation is made.
Package General Condition and Responsibility:
Disney, its directors, officers, employees, subcontractors, agents and representatives, shall at no time be liable or responsible in any way whatsoever for any loss, injury, or damage caused or arising in connection with any transportation, hotel or other services or products of third parties provided through Disney, or as a result of acts of God, acts of Government or other authorities, wars, civil disturbances, hijacks, thefts, or any circumstance beyond its control. Disney reserves the right to accept, retain, decline or cancel any reservation or any Guest as a participant in its packages at any time and for any reason. In addition, Disney reserves the right to cancel or modify a reservation, including the price, at any time prior to Guest check-in if the reservation includes or was made as the result of a mistake or error of any kind, including but not limited to, a mistake or error in price or description of the package or package components, or where it appears that a Guest has engaged in fraudulent or misleading activity in making the reservation. If a package is cancelled by Disney, Disney shall have no responsibility beyond the refund of monies paid to Disney for the package. The terms and conditions of any transportation services provided by airlines or car rental agencies shall be as represented by those third parties. If these Terms and Conditions contain any provisions construed to be unenforceable or unlawful by a court of competent jurisdiction, the same shall be deemed mod
ified to conform to applicable law, or if this would cause an unreasonable result, such provision shall be stricken from these Terms and Conditions without affecting the binding force and effect of any of its other provisions.
